Refunds & Returns Policy

At Power Tools Central, we aim to make your shopping experience stress-free, including our return and refund process. Below is a simple guide to our policies:

1. Return Time Frame

• You can return items within 30 days of purchase. Unfortunately, returns cannot be accepted after this period.

2. Shipping Costs

• Damaged or Incorrect Items: If your product is damaged or incorrect, we’ll cover the return shipping costs.
• Change of Mind: If you’re returning an item because you’ve changed your mind, you’ll be responsible for the return shipping costs.

3. Defective or Damaged Products

• Notify us within 30 days if your product is defective or damaged.
• We’ll arrange for a return at no extra charge. Once we receive and inspect the product, we’ll either send you a replacement or issue a full refund, including any shipping costs you paid.

4. Change of Mind Returns

• If you decide the product isn’t for you, you have 30 days to return it.
• The product must be unused, in its original packaging, and in resellable condition.
• You’ll cover the return shipping costs. Upon receiving and inspecting the item, we’ll refund the purchase price minus the shipping fee.

5. Refund Process

• Once your returned product is inspected and approved, we’ll notify you via email.
• Refunds will be processed within 7 business days to your original payment method.
• Keep in mind, your bank or card provider might take additional time to reflect the refund. If more than 10 business days pass after our refund confirmation and you haven’t received it, contact us at support@powertoolscentral.com.

Restocking Fees

• Restocking fees may apply in some cases. For specific scenarios, feel free to contact us for clarification.

If you have any further questions about returns or refunds, our friendly Customer Support team is ready to help. Reach out at support@powertoolscentral.com.